Digital systems. Expertly delivered.

Wasteland Ski - Bookings

Travel Booking System

A new travel booking and event management system for the UK's leading student winter sports tour operator, Wasteland Ski

The brief was to design and re-build the booking system from the ground up to deliver a flexible, scalable platform with both an improved experience for those booking as well as operational efficiency gains, ensuring Wasteland Ski's online offering stays far ahead of their nearest competitors.

Project Objectives:

Specific objectives met included the following:

  • Re-platform system to upgraded environment on latest Blaze framework
  • Facilitate continuous framework updates ongoing, avoiding legacy and future platform migrations
  • Update payment integration
  • Improve user experience for booking online
  • Enable 'quick booking' for taking deposits early prior to booking full options
  • Handle high load for peak booking spikes
  • Improve admin efficiencies and accuracy for management of events, trips, and options
  • Improved process for allocations (accommodation / transport)
  • Improved reporting for exporting users, bookings, payments, fees, and e-tickets...
  • Facilitate data management for new Web App

Key Features Delivered:

The extended feature set for the booking system included:

  • Responsive optimised booking pages for fast checkout
  • Complex options clearly presented on single screen with omnipresent basket details
  • Event / Trip creation and cloning
  • Event / Group custom branding
  • Secured restricted validated access (login codes, validation sets, group leaders)
  • Options admin (default texts / images, trip option cloning...)
  • Bookings admin (payments, fees, booking transfers...)
  • Early bird pricing
  • Costs, Prices, Change Fees
  • Stock control (available trip places and options)
  • Staggered payment (full payment deadlines / alerts)
  • 'Quick' booking (deposit only)
  • Allocations (accommodation and transport)
  • Waiting Lists (with automated confirm or cancel/refund places)
  • Auto-debtor emails
  • Auto-cancellations
  • Batch refunds processing
  • Imports (fees, users, user itinerary)
  • Exports (bookings, eticket, fees, payments, users)

Project Roadmap:

There are a number of areas currently being developed for further iterative improvements ahead of the next peak booking season, including:

  • Automation of eTickets (management of itinerary details to generate eTickets)
  • Operations & Reporting Developments (full business journey from quote > performance analysis > financial reporting)
  • Small Groups (individuals booking for themselves and their group)
  • Multi-Site Platform (white labelled bookings sites)
  • Web App Developments (for reps / group leaders)
  • Group Leader Dashboard (stats, reports, intranet...)
  • Etc...

Go to web site

"THANK YOU for everything to date - looking really good and looking forward to the next stages. Thank you for all your hard work so far"Lou Thompson

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